Knowledge Store

Knowledge Store provides a rapidly customizable framework to capture, analyze, improve and monitor business processes and knowledge within or across the organization.

flatbridge.s1 provides significant value to organizations who desire an:

  • Access portal to business process information down to the detail work steps in a very structured organization-centric format, which is web-based
  • Invaluable device for training new employees or temporary employees shortening their learning curves and reducing the time expended supervising their first weeks on the job
  • Ideal tool for use by process improvement teams (six-sigma, TQM, ISO 9000, etc.) as they document their business processes down to the work step level of detail yielding a more substantive and detailed work product than the traditional process map
  • Interactive enabler for collaboration between the personnel in the cubicles doing the work who have the ideas for change and the process improvement team organization
  • Efficient and effective repository of knowledge available on-demand in situations with high employee turnover from either business

Personalized, differentiated...

Knowledge Store provides personalized, differentiated views into the knowledge store integrating job title, metrics and corporate communications, providing a unique and relevant real-time view to every corporate employee.

Knowledge Store features:

  • detailed templates for management and capture of process information
  • detailed audit features to ensure consistency, accuracy, and completeness of processes, activities, procedures and work steps
  • audit reports in excel, pdf or web format
  • user definable project templates providing detailed management and specification of process capture
  • human resources integration with position-to-procedure assignments
  • issue management with disposition status
  • integration with standard formats including visio, excel and pdf
  • an open architecture allowing the integration of any process mapping tool
  • a structured hierarchy providing file-explorer style navigation of business processes
  • clone and move features for rapid input and process reorganization
  • a comprehensive document and process map search engine
  • an intranet, extranet or internet based deployment

Knowledge Store provides a corporate user view which integrates select business metrics from existing ERP systems to facilitate process measurement and optimization.

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